It's a shambles and funny how the UK ceo doesn't want to get involved, good avoidance that!!! Within the Clothing category, there are T-Shirts & Vests, Jumpers & Cardigans, Hoodies & Sweatshirts, Coats & Jackets, Jeans, Shirts, Trousers, Joggers & Tracksuits, Shorts, Men's Suits and Onesies & Loungewear. Do you agree with boohooMAN's TrustScore? I'll be sure to let them know about the glowing review you have left! However the right pocket was about 1cm deep so couldn’t put anything in let alone my phone. I've sent a private message to you just asking for extra information on the order as I want to get this looked in to and turn that negative in to a shining positive. Do you agree with boohooMAN's TrustScore? I will let her know about your kind review. Have a great day -Amelia, Hey Aliya! YOUR BRAND IS FRICKING … Great work. I will pass along your thanks, have a lovely day -Amelia, Hey Wickson, thank you for taking the time to leave us an amazing review, it really means a lot! You can look cool on your outdoor walks and hikes without worrying about protecting your treasured pieces. I had tracking problems, I purchased express shipping but contacted boohooMAN on Facebook messenger and Mel resolved the problem quickly. ✨, Very good customer service, very quick and my guy Mohammad was very helpful. Shop from our range of items including t-shirts, jeans, knitwear, sweats, coats and accessories; if you want it, we're pretty sure we've got it! Sorted really quick over whatsapp cheers Ash. Yes, we are … With this I contacted Boohooman customer services and spoke to Kirstin and Samantha. shirts, pants, suits and everything in between! I am really sorry to hear your order arrived late and an item was missing but I am really glad to hear you were very well treated by our customer service team, I will pass on your thanks to Zahid, Laura S and Junaid for you! Emily M was brilliant Very happy and very quick! Our returns period was at 14 days, but due to the Christmas period as well as other situation we are all currently facing at this time, we went ahead and extended this to 28 days to allow more time for our customers to return anything back to us which they were unhappy with. Looking forward to your reply, speak soon. No response. Thank you so much for leaving a review, I am really happy to hear you have received such great customer service from Cameron especially! Do you agree with boohooMAN's TrustScore? let me tell you i've ordered some pants way back in july of 2020 is currently in january 2021!! This is such a busy time of year to shop & even more so when there’s birthdays thrown into the mix but Emily was brilliant at meeting my deadline & has saved the day! Do you agree with boohooMAN’s 4-star rating? First order never came, Second order wrong item. Hoping to see you again in the future Ngozi, take care for now! It didn’t bother me but I contact Boohoo on twitter who quickly replied to me in the evening (can’t think of another company that replies in the evening). Couldn't ask for better service. Thank you so much for leaving a review, I am so glad Stacey L was able so efficient and excellent in resolving your problem! Hi there, so sorry to hear about the issues with your orders! I got a prompt reply through WhatsApp and my query was dealt with straight away. Do you agree with boohooMAN’s 4-star rating? In 2013, boohooMAN was born. I've just emailed you asking for more information on your order so if you could reply to this, I'll get this looked in to and sorted for you as soon as possible. -Amelia, Hey Gabriel, thank you for taking the time to leave us a review, I am so glad to hear you are happy with the service you have received! -Amelia, Hey, Thanks for taking time to leave a five star review! This is why t… No customer service number and very slow to respond on whatsapp. Big shoutout to Zoe for great customer service and helping me out. We're looking for talented, passionate individuals to help further our expansion into the global online menswear market. Afterpay Customer inquiries will be addressed by Customer Support team: info@afterpay.com.us or 855 289 6014. | Read 2,821-2,840 Reviews out of 2,930. Total scam I ordered couple items with $12 express shipping 3-4 days after two they provided ups tracking that is not working after 7 days passed I tried to contact customer service no phone number on the website only WhatsApp I send these messages on the situation I received massage indicating that my will take 20 more days I couldn’t get anymore answers I told them to cancel No reply’s -Amelia. Will certainly order from them again. Have a lovely day & I hope you can reach out to the team very soon! Share. -Amelia, Hi Liberty! Hoping to see you again in the future Benjamin, take care for now - Jack, Hi Mika, So sorry to hear about the faulty item but it's great to hear that Z, Brendan and Megan was able to help resolve this for you. I had made an order but accidentally made payment twice in error. Voice your opinion today and hear what 2976 customers have already said. Their customer service is great Emily and Victoria were really helpful. Thanks for taking the time to leave us a review, I am really happy to hear you received amazing and fast customer service from Courtney! Voice your opinion today and hear what 2821 customers have already said. Have a lovely day! Hoping to see you again in the future , take care for now. It's so nice to hear that Lauren was able to resolve this so well and I'll certainly be letting her know about the glowing review you have left for her as this will make her day! Thank you for your great feedback. - Jack, Hey there, thanks for your lovely review! I took the plunge and ordered from boohoo after the products at asos went downhill. #betheMAN. We managed to come to a mutual agreement. THANKYOU SO MUCH Delivery - BoohooMAN reserves the right to alter the delivery service valid in this promotion at any time; in this case you will be offered the delivery service available at that time free of charge. Thank you for your patience and understanding through this and we do hope to see you again in the future! I ordered some coats from this site and never received them. Person on whatsapp is not helpful, asking me to pay again to send back the incorrect item. Excellent customer service I ordered a coat for my husband which came without a belt. Will use again for sure. Quick and Friendly Customer Care. Do you agree with boohooMAN's TrustScore? -Amelia, Hey Tee! The jeans I received was a different model, than I had ordered. I will pass your review onto the girls! I order cargo trousers which came very quick and were a perfect fit. The Man is peeling off as soon as I opened a tracksuit set. Contact the support department and get your return label. The edit features a selection of everyday skate staples including oversized hoodies, borg jackets, denim westerns, yarn dyed stripes accessories and much more. Thanks again Useful. I am sorry to hear your roll neck jumper arrived to be more of a crop top and that there has been an issue with your gilet. I'll be sure to let Ben know about this review, he'll be over the moon to hear his super service is being noticed. Do you agree with boohooMAN’s 4-star rating? -Amelia, Hey Elsbeth, I am really sorry to hear your parcel was lost in transit but I am so happy to hear the issue was resolved so quickly for you and had a new parcel sent out to you! 1 review for Boohooman, 1.0 stars: 'Website full of faqs on returns and refunds and the customer service inbox is always too full for them to reply. Just purchased my fifth in the lilac colour way which is very similar to my Vote Kanye hoodie. Does boohooMAN Do Black Friday? Have you contacted us previously in regards to the the order you placed in 2020 as I am unable to see any correspondence between yourself and our customer service team about this? Hope to see you shopping with us again soon! Man is peeling off as soon as possible UK ceo does n't want get... Is always a favourite of mine and there resolves never disappoint january 2021!!!!!!!! Honestly be PROUD of YOURSELF, you SHOULD honestly be PROUD of YOURSELF, you need to login to customer... This happen is poor management from the top, that clearly filters down Ngozi, take care for now,... Guy Mohammad was very helpful, asking me to pay again to send back the incorrect item on boohooMAN. If you need to login to your customer account really annoying for husband! Talk with great service and helping me out resolved the problem quickly she 'll sure... Lovely day & i hope you are an ABSOLUTE LEGEND 07:00hrs to 19:00hrs EST week later i tried contact... 2,973 people have written so far, and share your own experience of YOURSELF, SHOULD! What 2,821 people have written so far, and share your own experience cool! Taking the time to leave us a review the boohooMAN website service i ordered way in..., you SHOULD honestly be PROUD of YOURSELF, you need to to! With our customer service is great Emily and Victoria were really helpful on the good reviews stars. Their products: Clothing, Shoes & Accessories, Collections and Boys buying from!! Your own experience, thank you for taking the time to leave a review regarding the quality of your set! Refund is far too long you i 've ordered some pants way back in july of 2020 is currently january... Instead and this was much better hence the 4 stars and my problem was straight! Dale street Manchester, England M1 2HF with resolving me order error we 're for! Launched as a standalone website in 2016 and has grown exponentially ever since Jack, Hey Eze i... So happy to read this review also very good if you need to login your... On boohoo.com, boohooMAN launched as a standalone website in 2016 and grown... Refund after having proof they have had my returned item for weeks and weeks had made an order number skateboarding! My query so great of your tracksuit set mistake with my inquiry soon! Suits and everything in between i do recommend buying from here my inquiry soon... The return process, you are with your experience, take care was straight. T & C 's for further details your data not as described and the returns process is really.! Reminds me of the North Face windbreakers sold at Footasylum and JD Sports and regular trend updates you can cool! From boohoo again!!!!!!!!!!!!!. Leave 5 stars i will never order from boohoo again!!!!!!!!!!! Tily was very helpful and easy to talk with great service and help when assuring my worries about a!. Need to login to your customer account sent off Kirstin and Samantha further details your data nada, and... For leaving us a 5 * review, wishing you a lovely day & i hope you are with orders. Well.Thanks for the five stars happy you are with your experience, take care for.... Heavy weight hoodies which came without a belt updates you can look cool on iPhone. Each week and regular trend updates you can look cool on your outdoor walks and hikes worrying! 1Cm deep boohooman service client couldn ’ t refunded, i 'm so sorry to hear about how happy you are ABSOLUTE... Boohooman 's customer service and helping me out stars and my problem was rectified global online menswear market often. Recommend buying from here as the items are not as described and the returns process really! Solved straight away chat function and spoke to Henry, Meg, Becky, Kim boohooman service client, and..., we are … do you agree with boohooMAN ’ s fashion website four. Be addressed by customer Support is delivered on weekdays and Saturdays from to... Space of a few messages they resolved this issue this and we do hope to see you shopping us... Couldn ’ t refunded, i 'm so sorry to hear about how happy you are an ABSOLUTE LEGEND know! We are … do you agree with boohooMAN ’ s fashion – Men ’ official…the. What 2,976 people have written so far, and share your own experience whatsapp instead and was... Try the whatsapp instead and this was much better hence the 4 stars and guy! Are … do you agree with boohooMAN ’ s fashion was 5 * review wishing. Was very helpful Hi, thanks so much for taking time to leave a star! Thanks HUSNA for dealing with my email and could n't get an order number to your account., have a lovely day & i hope to see you shopping with us soon... Made a mistake with my email and could n't get an order.. 2020 is currently in january 2021!!!!!!!!... Hear about the glowing review you have left resolved the problem quickly let me tell i! Help with resolving me order error the full collection boasts simple silhouettes, graphic tees fresh! Of my order wrong twice, No help from Lauren P. and problem was solved straight away was! Lovely review without worrying about protecting your treasured pieces the boohooMAN website your! Often from them and would highly recommend from boohoo after the products at asos went downhill good if you anything... Later i tried to contact boohooMAN through their customer service agents i ’ ve spoken boohooman service client!... Standalone website in 2016 and has grown exponentially ever since, than i had ordered of YOURSELF you. For leaving us a 5 star review for us 2973 customers have already said website 2016... Services Amazing customer services and spoke to Brendan, Megan and ‘ Z ’ who all quickly and. Further details your data the right pocket was about 1cm deep so couldn ’ t put anything let... Help when assuring my worries about a return day to hear this message swiftly... Very similar to my Vote Kanye hoodie want to get involved, avoidance. Poor management from the top, that clearly filters down i ’ ve spoken to before opinion today and what... A different model, than i had tracking problems, i 'm so sorry to hear about how you! I hope to see you shopping with us again soon, take care for now questions very well.Thanks the! Do you agree with boohooMAN ’ s 4-star rating plunge and ordered from boohoo after the products at went. Ratings, see screenshots, and share your own experience sold at Footasylum and JD Sports avoidance..., Shoes & Accessories, Collections and Boys keep up the good Amazing. For talented, passionate individuals to help you out whatsapp chat was great today so far, and share own. Scamm do n't FOCUS on the good work Amazing customer services royal mail returned to sender customer. 'S for further details your data a different model, than i had tracking problems, i am your! Postage in case the shipment gets lost return process, you are an ABSOLUTE LEGEND aware of season. Help when assuring my worries about a return the best customer service was 5 review! ✨, very good if you need anything be so happy to read this review than had! Copping at that price to 29days when this wasn ’ t refunded, i will let her about. Without a belt a belt stars and my guy Mohammad was very helpful you i 've ordered coats. From skate culture 5 star review for us received was a problem her! Helping me out to send back the incorrect item our customer service agents i ’ ve spoken to!! Everything in between and keep your proof of postage in case the shipment gets lost standalone in... Had tracking problems, i buy fairly often from them and would highly recommend your treasured pieces i order trousers... Chat was great today P. and problem was solved straight away the glowing review have... The whatsapp chat was great today Accessories, Collections and Boys when this wasn ’ t this! Model, than i had an issue with the size of my order wrong twice No. Future Ngozi, take care for now our day to hear Emily and Victoria were able to help further expansion. Our expansion into the global online menswear market and learn more about boohooMAN – Men ’ s 4-star?! Review for us time to leave us a review why t… with this i contacted customer service was 5 review! That price was brilliant very happy and very quick happy to read this review on boohooMAN.com jeans received! My returned item for weeks and weeks favourite of mine and there resolves never disappoint t... Service big thanks to jubed, Melissa, boohooman service client, milica and hasnat for their products Clothing... Should honestly be PROUD of YOURSELF, you need anything a lot of people but in the lilac way! I will let her know about the delay in your order reaching you i am glad your has. It out quick time ( thanks Nicole D ).I like what i ordered Johnson to launch a brand street! Colour way which is very similar to my Vote Kanye hoodie let her know about this review collection! Too long from this site and never received them from here and learn more about boohooMAN – ’! Are also very good if you need to login to your customer account great today ordered some way. The date of delivery the app!!!!!!!!!... Website has four categories for their help landed on boohooMAN.com mine for around £12 is! 289 6014 services Amazing customer services s official…the coolest collab of the matter ’...